Shipping
Orders are processed before shipment. Processing and delivery times vary by destination, order volume, and carrier conditions. Estimated delivery dates are not guaranteed.
When tracking is available, it will be emailed after your order ships. Please allow time for the carrier's tracking system to update.
Shipping addresses
Please check your address carefully before placing an order. Contact us immediately if you notice an error. Address changes cannot be guaranteed after processing begins.
International orders
International customers are responsible for any customs duties, import taxes, or local fees charged by the destination country. Customs processing may cause delays outside our control.
Returns
If you are not satisfied with an eligible item, contact us within 14 days of delivery before sending anything back. Items must be unused, unworn, unwashed, and returned in their original condition and packaging.
Return shipping costs are the customer's responsibility unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable unless required by law.
Non-returnable items
For hygiene and safety reasons, personalized items, final-sale items, gift cards, and items showing signs of use may not be returnable.
Damaged or incorrect items
Contact us promptly after delivery with your order number and clear photos of the item and packaging. We will review the issue and provide the appropriate solution.
Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected. Bank processing times may vary.
To start a request, use our contact page and include your order number.